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Frequently Asked Questions

Types of tires.

As standard the trike come with Schwalpe Marathon Plus tires approved for e-bikes. These tires are the best on the marked with regards to puncture resistance. As standard the front tires is 1.75" wide, and the rear time 2.0" wide.

For driving on ice and snow is is recommended to mount Schwalpe MARATHON WINTER PLUS 2.15" front and 2.0" back.

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Default configurations.

Depending upon the model ordered the 3 driving modes will come as default according to the table below:

Model: ModeAssist FactorMax PowerMax Speed
MK3 MID Base: Low1 W/HW250 W25 km/h
MK3 MID Base: Medium2 W/HW250 W25 km/h
MK3 MID Base: High3 W/HW250 W25 km/h
MK3 MID Touring: Low1 W/HW250 W25 km/h
MK3 MID Touring: Medium3 W/HW500 W35 km/h
MK3 MID Touring: High5 W/HW1000 W45 km/h
MK3 MID Power: Low2 W/HW250 W25 km/h
MK3 MID Power: Medium5 W/HW1000 W45 km/h
MK3 MID Power: High10 W/HW3000 W60 km/h
MK3 RWD Base: Low2 W/HW250 W25 km/h
MK3 RWD Base: Medium3 W/HW500 W35 km/h
MK3 RWD Base: High6 W/HW1000 W45 km/h
MK3 RWD Power: Low2 W/HW250 W25 km/h
MK3 RWD Power: Medium5 W/HW1000 W35 km/h
MK3 RWD Power: High10 W/HW2000 W45 km/h
MK3 FWD Base: Low2 W/HW250 W25 km/h
MK3 FWD Base: Medium4 W/HW750 W45 km/h
MK3 FWD Base: High7 W/HW2000 W60 km/h
MK3 FWD Power: Low2 W/HW250 W25 km/h
MK3 FWD Power: Medium7 W/HW2000 W45 km/h
MK3 FWD Power: High14 W/HW4000 W60 km/h
MK3 AWD Base: Low3 W/HW250 W25 km/h
MK3 AWD Base: Medium5 W/HW1000 W45 km/h
MK3 AWD Base: Hign10 W/HW3000 W60 km/h
MK3 AWD Power: Low3 W/HW250 W25 km/h
MK3 AWD Power: Medium10 W/HW3000 W45 km/h
MK3 AWD Power: Hign20 W/HW6000 W80 km/h
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What is the range?.

The table below shows the range at 50 watt human power on a flat surface with no wind. The range of the various variants of MK3 will vary +/- 10% depending upon number of motors and speed due to differences in efficiency.

Speed1,32,42,73,33,74,25,1kWh
25 km/h195360405495555630765Km
30 km/h145265310365410470570Km
35 km/h105190255260290330405Km
40 km/h85155205210235270325Km
45 km/h65120155165185210255Km
50 km/h55105115145160185220Km
55 km/h458595120135150185Km
60 km/h407580100115130155Km
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Does the trike have a hand throttle?.

There is a hand throttle integrated as part of the left handle bar. The hand throttle is must be deactivated when driving on public roads. When driving off road the throttle can be active, and you can drive the trike at up to max. speed (25, 45, 60 or 80 km/h) using only the throttle (you don’t have to pedal).

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What brakes are on the trike?.

The Trike has three brakes. Two coupled front wheel 160 mm hydraulic disc brakes (optional 180 mm), and one rear wheel electrical brake (Optional an additional hydraulic brakes for FWD, AWD and RWD models).

The two front wheel brakes are operated by using the right brake lever. The rear wheel e-brake (or optionally rear Hydraulic Brake) is operated by using the left brake lever.

For normal braking and when riding downhill, the rear wheel e-brake is preferred, as this brake will convert the moving energy of the trike into energy in the battery (energy regeneration).

The rear wheel e-brake will regenerate up to 5000 watt  of energy (Battery and model dependent), depending upon how much you press the left brake lever. The amount of regeneration is shown on the display, as a negative watt amount.

When using either the left or the right brake lever, the electrical assist is turned off immediately.

When braking hard, use both front and rear brakes simultaneously.

to stop the trike from rolling and for parking the trike, you can use the parking brake, which is integrated into the right brake lever.

see more https://veloks.com/brake-system/

(NB, e-braking/regen is NOT available if you choose the freewheel option)

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Where do I find my serial number?.

Serial numbers are located on the front of the center suspension mount.

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Where can I testride a Trike?.

You can testride the trike at VELOKS’s home at, Rudegårds Alle 26, 2840 Holte, Denmark. Please contact VELOKS to make an appointment first, so that we can ensure we have the right trike for you. You can contact us via email lars@veloks.com or via phone: +45 53 54 19 08.  See https://veloks.com/contact/ for more

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Maximum luggage capacity?.

The rear rack is not suspended, i.e. mounted on the rear frame just above the r rear wheel. The recommended load limit for the rear rack is 40 kg. The rack is designed to carry two bags of up to 35 L each (e.g Ortlieb back-roller pro plus).

There is also a suspended rack option, which will carry a maximum of 20 kg.

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What if you are overweight?.

Overweight is not a problem within limits. The total load limit is 200 Kg, this includes the weight of the rider plus the weight of luggage. This means that rider weight of up to 180 Kg is ok. We will ensure of cause that the springs have the correct strength and adjustment to fit your weight.

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Why buy a VELOKS trike and not a normal e-bike?.

Advantages:

  • You can concentrate on pedaling and not have to worry about keeping the balance.
  • When stopping at a red light, you can keep your feet in the pedals.
  • It is much more stable, and it is more fun to drive.
  • You can most likely drive it if you have a back or balance problem
  • Your bum will not hurt, even after many hours of driving.
  • Better stopping power with two front brakes and one rear brake.
  • Will drive faster on a flat road or downhill due to less wind resistance.
  • Prepared for more power and higher speed.
  • Will take higher load (200kg).

 

Disadvantages

  • More difficult to transport, as it is wider and heavier.
  • Difficult to get through narrow doors openings.
  • Take up more space when storing.
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What about back problems?.

If you have back pains or problems, and cannot ride an ordinary bike, you will most likely be able to ride a VELOKS trike. This is because you lean back and the seat supports your back, and because the suspension will avoid bumps in the road from hurting you back or spine.

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What is a recumbent?.

Recumbent refers to the seated position; many also call recumbents for 'bents.' Recumbents have two, three or four wheel.

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Why is it called a Tadpole Trike?.

Any vehicle that consists of two wheels in the front and one wheel in the back is a tadpole trike. A tadpole trike is also called a “reverse trike” or a “recumbent tadpole trikes”.

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How many times can the battery be charged?.

The battery will typically last 500 charge cycles at which point the capacity is reduced to around 80%. One charge cycle is counted as a full discharge followed by a full charge. So if the battery is charged when it is 50% full, this only count as half a charge cycle.

When fully charging the battery, it is best to use the trike immediately after the charging, as prolonged storage of a 100% charged lithium battery degrades the battery. If the trike needs to be stored for a long time (1-2 months), it is best to ensure that it is only charged between 30% and 80%.

The number of charge cycles are calculated and stored to the center display. If charging to only 80% capacity, the maximum available charge cycles will double. This is possible using the intelligent GRIN  Satiator charger.

When charging, the temperature must not be below zero degrees Celsius.

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Who produces the battery?.

The battery is designed and produced by VELOKS in Denmark. Only new quality cells from Panasonic, LG, Samsung or SONY are used.

The batteries consist of 16 "cells blocks" in series, i.e. 60 V nominal. Each "cell block" consist of a number of matched cells in parallel. The cells are connected via 100% pure nickel strips that are spot welded to the cells. To ensure equal current load to each individual cells, the main power wires are connected to the cells blocks by means of a solid cobber bus, and “cells blocks” are interconnected in series between each individual cell by nickel strips. The battery box is a sandwich construction that is made of carbon fiber as the outside layers, and fiber glass as inside layers. This ensures a very strong and stiff, yet crack resistant box, which is electrical isolated.

The battery is protected by means of a battery management system (BMS). The BMS will monitor the battery and cell voltage, the battery temperature, the charge & regen current and the discharge current and protect the battery by turning if off if appropriate. When charging the battery to 100%, the “cells blocks” are balanced (i.e. have identical voltage)

see https://veloks.com/batteries/

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Can I drive the trike without the battery and motor?.

Yes, you can easily remove the battery, the motor and the motor chain on the VELOKS MK3 MID.
This will reduce the weight of the trike with between 8 kg and 23 kg depending on the installed battery capacity.

  • The battery has 4 mounting points, and can be easily removed by opening the two snap clips and sliding out the battery.
  • The mid-drive motor has 4 mounting bolts that if unscrewed the motor can be removed. (the hub-motors cannot be removed, as they are integrated parts of the wheels)
  • The mid-motor chain is removed by lowering the rear wheel to allow the chain to be removed.
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Why is the battery mounted under the seat?.

The VELOKS MK3 trike support battery capacities from 1.3 kWh to 5.1 kWh, and such batteries have a relatively high weight from 8 kg to 23 kg. By placing this weight at the center under the seat, it will improve the stability of the trike (lower center of gravity). It also “hides” the large battery from sight and makes the trikes look better. Thirdly, the battery has 4 mounting points, and can be easily removed by opening the two snap clips and sliding out the battery. This is handy if you need to charge the battery inside due to lack of external power, or to ensure that the battery starts with maximum capacity when it is very cold outside.

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Mid-drive version: Why is the motor chain on the left side ?.

The VELOKS MK3 MID version has the motor placed in front of the rear wheel, and the motor chain is attached to the rear disc mount on the hub. The advantage of this setup, is that it support:
• Much higher torque transfer to wheel.
• Mid-motor, which enables lower point of gravity, which again improves stability
• A much stronger motor chain.
• Regeneration of energy and electronic braking.
• The use of all types of internal hub gears and all type of external gear systems.
• Two independent drive systems, motor of the left and human on the right.

For more see https://veloks.com/drive-system/

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In the trike legal?.

Yes, the VELOKS MK3 trike is defined as a Pedelec (pedal electric cycle). The VELOKS MK3 come with a "EC Declaration of Conformity", and is EC marked. This means that the VELOKS MK3 trike, is a regular e-bike with a maximum continuous rated power of 250 watt, power by a battery which cuts out at 25 km/h, and which only active when the rider pedals.

All models have a "Low mode" (legal driving mode) with max. 250 W motor power and max. 25 km/h. When this mode is selected, there is no way to exceed the legal limits.

Switching between "Low mode" and "off-road modes" can be done while driving, using in three different methods, dependent upon what is ordered/requested:

  1. 3-way switch on the handle bar,
  2. 2-key combination on the center display, or
  3. Wireless remote switch
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What is the weight of the battery?.

The battery box contains the lithium cells, the motor controller and the battery management system. The total weight of the battery box is for 1.3 kWh 8 Kg, 2.4 kWh = 13 Kg, 2.5 kWh = 12 Kg, 3.3 kWh = 16 Kg and 5.1 kWh = 23 Kg.

For more about batteries see: https://veloks.com/batteries/

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How long time to charge the battery ?.

kWhAHSatiator (5A) (1.0 Kg)Standard(8A) (1.1 KG)Large(12A) (1.7 KG)XXL(27A) (3.5 Kg)
1,3225321
2,5
42106,64,1N/A
3,35513852,4
5,185201284
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