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Does the trike have a hand throttle?
Yes, there is a hand throttle integrated as part of the left handle bar. The hand throttle is not active when driving on public roads, i.e. when the “low” or “high” modes are active. When driving on private roads with the “off road” mode enabled, the throttle is active, and you can drive the trike at up to 60 km/h using only the throttle (you don’t have to pedal).
Category: Drive system
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What brakes are on the trike?
The Trike has three brakes. Two front wheel 160 mm mechanical disc brakes, and one rear wheel electrical brake (e-Brake).
The two front wheel brakes are operated by using the right brake lever. The rear wheel brake is operated by using the left brake lever.
For normal braking and when riding downhill, the rear wheel e-Brake is preferred, as this brake will convert the moving energy of the trike into energy in the battery (energy regeneration).
The rear wheel e-Brake will regenerate between 0 and 1500 watt of energy, depending upon the position of the left lever. The amount of regeneration is shown on the display, as a negative watt amount.
When using either the left or the right brake lever, the electrical assist is turned off immediately.
When braking hard, please use both front and rear brakes simultaneously.
to stop the trike from rolling and for parking the trike, you can use the parking brake, which is integrated into the right brake lever.

Category: Brakes
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Where do I find my serial number?
Serial numbers are located on the front crank housing.
Category: Basics
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Where can I testride a Trike?
You can testride the trike at VELOKS’s home at, Rudegårds Alle 26, 2840 Holte, Denmark. Please announce your arrival time 1 day prior, so that we can ensure we have the right trike for you. You can contact us via email lars@veloks.com or via phone: +45 61 77 57 33.  See https://veloks.com/contact/ for more
 
 
Category: Basics
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Maximum luggage capacity?
The recommended load limit for the rear suspended rack is 25 kg. The rack is designed to carry two bags of up to 35 L each (e.g Ortlieb back-roller pro plus).
Category: Basics
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What if you are overweight?
Overweight is not a problem within limits. The total load limit is 200 Kg, this includes the weight of the rider plus the weight of luggage. This means that rider weight of up to 180 Kg is ok. We will ensure of cause that the springs have the correct strength and adjustment to fit your weight.
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Why buy a VELOKS trike and not a normal e-bike?
Advantages:

You can concentrate on pedaling and not have to worry about keeping the balance.
When stopping at a red light, you can keep your feet in the pedals.
It is much more stable, and it is more fun to drive.
You can most likely drive it if you have a back or balance problem
Your bum will not hurt, even after many hours of driving.
Better stopping power with two front brakes and one rear brake.
Will drive faster on a flat road or downhill due to less wind resistance.
Prepared for more power and higher speed.
Will take higher load (200kg).

 
Disadvantages

More difficult to transport, as it is wider and heavier.
Difficult to get through narrow doors openings.
Take up more space when storing.

Category: Basics
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What about back problems?
If you have back pains or problems, and cannot ride an ordinary bike, you will most likely be able to ride a VELOKS trike. This is because you lean back and the seat supports your back, and because the suspension will avoid bumps in the road from hurting you back or spine.
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What is a recumbent?
Recumbent refers to the seated position; many also call recumbents for ‘bents.’ Recumbents have two, three or four wheel.
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Why is it called a Tadpole Trike?
Any vehicle that consists of two wheels in the front and one wheel in the back is a tadpole trike. A tadpole trike is also called a “reverse trike” or a “recumbent tadpole trikes”.
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How many times can the battery be charged?
The battery will typically last 500 charge cycles at which time the capacity is reduced to around 80%. One charge cycle is counted as a full discharge followed by a full charge. So if the battery is charged when it is 50% full, this only count as half a charge cycle.
When fully charging the battery, it is best to use the trike immediately after the charging, as prolonged storage of a 100% charged lithium battery degrades the battery. If the battery needs to be stored for a long time, it is best to ensure that it is only charged between 30% and 80%.
The number of charge cycles are calculated and stored to the center display. If charging to only 80% capacity, the maximum available charge cycles will double. This is possible of the 5A charger on sale in the VELOKS shop.
500 charge cycles may not sound like a lot, but actual this means between 80.000km (with 1kWh capacity) and 320.000 km (with 4kWh capacity) of cycling when used as a 250w Pedelec.
 
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Who produces the battery?
The battery is designed and produced by VELOKS. Only new quality cells from Panasonic is used. For 1, 2 and 3 kWh batteries NCR18650PF 2900 mAh are used, and for 4 kWh NCR18650B 3400 mAh are used.
The batteries consist of 16 “cells blocks” in series, i.e. 60 V nominal. Each “cell block” consist of either 6, 12, 18 or 21 matched cells in parallel. The cells are connected via 100% pure nickel strips that are spot welded to the cells. To ensure equal current load to each individual cells, the main power wires are connected to the cells blocks by means of a solid cobber bus, and “cells blocks” are interconnected in series between each individual cells by nickel strips. The battery box is a sandwich construction that is made of carbon fiber as the outside layers, Kevlar as the middle layers, and fiber glass as inside layers. This ensures a very strong and stiff, yet crack resistant box, which is electrical isolated.
The battery is protected by means of a battery management system (BMS). The BMS will limit the charge current to 10A and limit the discharge current to 80A to protect the battery. Also when charging the battery, the “cells blocks” are automatically balanced when the battery is charged to 100%.
Category: Battery
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Can I drive the trike without the battery and motor?
Yes, you can easily remove the battery, the motor and the motor chain.

This will reduce the weight of the trike with between 11 kg and 22 kg depending on the installed battery capacity.

The battery has 4 mounting points, and can be easily removed by opening the two snap clips and sliding out the battery.
The motor has 4 mounting bolts that if unscrewed the motor can be removed.
The motor chain is removed by lowering the rear wheel to allow the chain to be removed.

Category: Basics
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Why is the battery mounted under the seat?
The VELOKS MK3 trike support battery capacities from 1 kWh to 4 kWh, and such batteries have a relatively high weight from 6 kg to 17 kg. By placing this weight at the center under the seat, it will improve the stability of the trike (lower center of gravity). It also “hides” the large battery from sight and makes the trikes look better. Thirdly, the battery has 4 mounting points, and can be easily removed by opening the two snap clips and sliding out the battery. This is handy if you need to charge the battery inside due to lack of external power, or to ensure that the battery starts with maximum capacity when it is very cold outside.
Category: Battery
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Why is the motor chain attached to the left side of the rear wheel?
The VELOKS MMK3 has a center motor drive that uses the rear disc mount on the hub to assist the trike. The advantage of this setup, is that it support:

•	Much higher torque transfer to wheel.

•	Center motor, which enables lower point of gravity, which again improves stability

•	A much stronger motor chain.

•	Regeneration of energy and electronic braking.

•	The use of all types of internal hub gears and all type of external gear systems.

•	Two independent drive systems, motor of the left and human on the right.
Category: Drive system
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Why is the motor 3000w (3kW) when the motor power is limited to 250w?
The weight of the motor is 4Kg, which is not more that most 250w motors. This will allow the trike to be “upgraded” to a type L2e – “three-wheel moped” (45 km/h and max. power less than 4kW) once the trike is approved. Also, when using the motor limited 250w, wear and tear on the motor is reduced dramatically, and it will last longer.
Category: Drive system
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In the trike legal?
Yes, the VELOKS MK3 trike is defined as a Pedelec (Pedal Assist). This means that the VELOKS MK3 trike, is a regular e-bike with a maximum continuous rated power of 250 watt, power by a battery which cuts out at 25 km/h, and which only active when the rider pedals.
Category: Drive system
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What is the weight of the battery?
The battery box contains the lithium cells, the motor controller and the battery management system. The total weight of the battery box is dependent upon the installed battery capacity.
1 Kwh = 6.5 Kg, 2 Kwh = 11 Kg, 3 Kwh = 15.5 Kg, 4 Kwh = 17 Kg.
The reason that the 4 Kwh battery is only 1.5 Kg more heavy that the 3 Kwh, is that more expensive 3.4Ah cells are used instead of 2.9Ah cells in the other 3 categories.
Category: Battery
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What is the battery charging time?
Depends on two things, the charger maximum current, and the installed battery capacity.  The maximum charge current is limited to 10 A, so the fastest charger should be 10A and 67.2V.  For the smallest 1 Kwh battery, charging an fully empty battery (approx 48 volt) will take approx 2 hours. For a 2 kWh battery, 4 hours, for 3 Kwh 6 hours, and for 4 Kwh 8 Hours. If the charger deliver less than 10A, the charging time will increase accordingly. (i.e a 5A charger will double the above charging times).
Category: Battery